Refund Policy

Overview

We want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, we offer a simple and fair refund process.

Return Window

You may return most items within 30 days of the delivery date. Items must be unused, unwashed, and in their original packaging with all tags attached.

Non-Returnable Items

• Innerwear, swimwear, and socks (for hygiene reasons)
• Items marked as Final Sale
• Gift cards
• Items that have been worn, washed, or damaged after delivery

How to Initiate a Return

1. Log in to your account and navigate to My Orders.
2. Select the order containing the item you wish to return.
3. Click "Return Item" next to the eligible product.
4. Select a reason and submit the request.
5. We will schedule a pickup within 2–3 business days.

Refund Timeline

Once we receive and inspect the returned item, your refund will be processed within 5–7 business days. Refunds are credited back to your original payment method. We'll notify you by email once the refund is issued.

Exchanges

We currently do not support direct exchanges. Please return your item and place a new order for the desired product.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within 48 hours of delivery with photos. We will arrange a free pickup and full refund or replacement at no additional cost.